Richards Bay : Services
The Transnet National Ports Authority Administrative offices hours: 0800-16:00 (Monday to Friday)
The Transnet National Ports Authority Marine Services: 24-hour service, 7 days a week, except Christmas Day.
Terminals: 24-hours, 7 days a week. (Note: Closures over public holidays vary per terminal)
Fresh water supplies
Fresh water and ship-to-shore telephone lines are available at all berths, upon request.
The port has a Business Continuity Plan in place. In case of emergency contact:
Port Control: (+27 35) 905-3444
Port Fire Emergency: 083 708 0830
Dry dock/ship repair facilities
No dry-dock facilities are available, but facilities for minor ship repairs are provided.
Limitations e.g. harbour entrance depth
The port entrance channel has a width of 300m, extending seawards 400m beyond the breakwater to a depth of 22m. The maximum permitted draught is 17,5 metres. Vessels with a draft over 17,5 m are handled at the discretion of the Harbour Master.
A Seafarers’ Club is located just outside the western security gate (Contact: (+27 35) 797-9341)
Bunker points are available only at the chemical and coal berths, i.e. berths 209, 301, and 302. The maximum vessel size permitted alongside berth 209 is LOA. = 225 m, draught = 12,5 m, total displacement = 67 000 dwt. Bunkers can also be provided by a bunker barge at all berths. Slops are removed on request.
Professional divers offer a full diving service and are equipped with modern equipment.
Ships chandling and laundry facilities are available (please contact vessel’s agents).
The entrance channel and basin depths are maintained by dredging. A trailing suction hopper dredger, with a hopper capacity of 2 300m2 is used to carry out the work. This dredger is supplied by the in-house contractor, Dredging Services.