Richards Bay : Services
Working hours
The Transnet National Ports Authority Administrative offices hours: 0800-16:00 (Monday to Friday)
The Transnet National Ports Authority Marine Services: 24-hour service, 7 days a week, except Christmas Day.
Terminals: 24-hours, 7 days a week. (Note: Closures over public holidays vary per terminal)
Fresh water supplies
Fresh water and ship-to-shore telephone lines are available at all berths, upon request.
Contingency Plan
The port has a Business Continuity Plan in place. In case of emergency contact:
Port Control: (+27 35) 905-3444
Port Fire Emergency: 083 708 0830
Dry dock/ship repair facilities
No dry-dock facilities are available, but facilities for minor ship repairs are provided.
Limitations e.g. harbour entrance depth
The port entrance channel has a width of 300m, extending seawards 400m beyond the breakwater to a depth of 22m. The maximum permitted draught is 17,5 metres. Vessels with a draft over 17,5 m are handled at the discretion of the Harbour Master.
Associations
A Seafarers’ Club is located just outside the western security gate (Contact: (+27 35) 797-9341)
Bunkering
Bunker points are available only at the chemical and coal berths, i.e. berths 209, 301, and 302. The maximum vessel size permitted alongside berth 209 is LOA. = 225 m, draught = 12,5 m, total displacement = 67 000 dwt. Bunkers can also be provided by a bunker barge at all berths. Slops are removed on request.
Divers
Professional divers offer a full diving service and are equipped with modern equipment.
Chandlers
Ships chandling and laundry facilities are available (please contact vessel’s agents).
Dredgers
The entrance channel and basin depths are maintained by dredging. A trailing suction hopper dredger, with a hopper capacity of 2 300m2 is used to carry out the work. This dredger is supplied by the in-house contractor, Dredging Services.