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TNPA > Our Ports > Richards Bay > Services

Richards Bay : Services

Working hours

The Transnet National Ports Authority Administrative offices hours: 0800-16:00 (Monday to Friday)

The Transnet National Ports Authority Marine Services: 24-hour service, 7 days a week, except Christmas Day.

Terminals: 24-hours, 7 days a week. (Note: Closures over public holidays vary per terminal)

Fresh water supplies

Fresh water and ship-to-shore telephone lines are available at all berths, upon request.

Contingency Plan

The port has a Business Continuity Plan in place. In case of emergency contact:

Port Control: (+27 35) 905-3444

Port Fire Emergency: 083 708 0830

Dry dock/ship repair facilities

No dry-dock facilities are available, but facilities for minor ship repairs are provided.

Limitations e.g. harbour entrance depth

The port entrance channel has a width of 300m, extending seawards 400m beyond the breakwater to a depth of 22m. The maximum permitted draught is 17,5 metres. Vessels with a draft over 17,5 m are handled at the discretion of the Harbour Master.


A Seafarers’ Club is located just outside the western security gate (Contact: (+27 35) 797-9341)


Bunker points are available only at the chemical and coal berths, i.e. berths 209, 301, and 302. The maximum vessel size permitted alongside berth 209 is LOA. = 225 m, draught = 12,5 m, total displacement = 67 000 dwt. Bunkers can also be provided by a bunker barge at all berths. Slops are removed on request.


Professional divers offer a full diving service and are equipped with modern equipment.


Ships chandling and laundry facilities are available (please contact vessel’s agents).


The entrance channel and basin depths are maintained by dredging. A trailing suction hopper dredger, with a hopper capacity of 2 300m2 is used to carry out the work. This dredger is supplied by the in-house contractor, Dredging Services.