FAQs

TNPA > Order to Cash > FAQs

Question : And other terminals in Richards Bay? ‎(1)

Question : Can we view cargo dues order before we submit? ‎(1)

Question : Currently using PortsOnline – will we have to re-register to use Order to Cash? ‎(1)

Question : How does the system impact cancellation dues to changes? Will a cancellation fee be applicable after ‎(1)

Question : If the ANF from shipping line changes - who will bear the cost of the cancellation? ‎(1)

Question : If you pass cargo dues and after 3 months there is a vessel arrival number change and needs to be ‎(1)

Question : Is the billing linked to TPT, TFR, DBT or MPT? ‎(1)

Question : Will super users be at branch or port level? Are super users limited to local people? Or can people ‎(1)

Question : Will this be done away with by TNPA? ‎(1)

Question : Will vessel arrival be linked to IPMS as vessel agent submit breakbulk order? ‎(1)

Question : Will we have facility for mates receipt and bills for break bulk orders? ‎(1)

Question : Will we have to register again if we are using PortsOnline? ‎(1)

Question : Will we need to capture mates receipt? ‎(1)

Question : Will we see tariffs on the cargo dues order at the time of capture? ‎(1)